All bookings must be confirmed with a deposit of £75 for a short break and £150 for a weekly stay. Bookings for Christmas and New Year will incur a £150 short break deposit and £200 week stay deposit. We cannot undertake to hold unconfirmed accommodation. Full balance is payable 30 days before the holiday. Please make cheques payable to Penllwyn Lodges.
Once your holiday is confirmed with the appropriate deposit, you are responsible for the prompt payment of the final balance due 30 days prior to arrival. If you wish to cancel your booking, please call us immediately followed by a confirmation in writing. Cancellations prior 28 days of holiday will result only the deposit being lost.
Cancellations within the 28 days will require the prompt payment of the final balance however we will endeavour to relet the accommodation. If successful you will only forfeit your deposit.
We suggest you insure against this to cover yourselves with a reputable insurance company as new laws do not allow us to insure your holiday.
Overcrowding cannot be permitted in any circumstances as it invalidates our insurance, the only exception being, one baby in a cot.
We have a limited number of travel cots and highchairs available which should be booked in advance at a cost of £5 per highchair and £10 per cot.